Frequently Asked Questions

Q. What is included in the price of the translation?

The price of the translation includes translation of the text and review of the translation. Translating is done by a translator who is qualified for a specific topic, and the review of the translation is done by a native speaker or an excellent speaker of the target language.

Q. What is a certified translation?

A translation with a judicial verification is done by a translator appointed by the Ministry of Justice. The certified translator guarantees that the translated content is identical to the original. The certified translation is tied to the original with a string. The translation also includes the seal and the signature of the translator.

Q. How do you calculate the amount of text?

The process depends on the format of the text that you send us for the translation. If the text is received in a format suitable for editing, the amount of text is quickly calculated using the translation program. If you send the text in a form that can not be edited, we first convert it into a format that is appropriate for editing and then based on the number of words, the number of standard pages is calculated. Based on the latter, we calculate the price of the translation.

Q. How and when do I pay for the translation?

All payments must be made in your portal after placing an order through our website.

Q. In what format can I send you the text for translation?

You can send us the text for translation via our website. We accept all types of documents and files. Please DO NOT send us a jpeg, png or svg file as we can't process that through our portal.

Q. How fast can you prepare the translation?

We always focus on quality number one, we understand that speed is necessary and depend on the size of the project we can get the translation completed within 48 -72 hours that will be a rush order.

Q. When do I need a certified translation?

Usually, you need a certified translation if you translate documents such as diplomas, proofs of impunity, and marriage certificates required by your home or foreign offices (embassies, ministries, state offices, courts, insurance companies, medical institutions, schools, universities, etc.).

Q. What is a standard page?

Payment terms/options are available upon approval for your freight shipping account with us.  We also do accept, Visa, MasterCard, Discover and AMEX.

Q. Which languages do you translate?

We provide translation in over 100 languages including in-demand languages such Spanish, French, English, Chinese, Arabic, Japanese and much more. If you don't see the language you need translated please livechat with us or email us at info@irtranslation.com

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